FEES & POLICIES

Our RMT fees are increasing September 2025.

Due to growing costs, our fees for Registered Massage Therapy services will be increasing September 1st, 2025.

We pride ourselves on providing exceptional value and offering the best service. Raising our prices will help us maintain our high standards.

Thank you for your continued support!

MASSAGE THERAPY

INITIAL VISIT $141.59 + HST

Includes intake, assessment & treatment

MASSAGE THERAPY

FOLLOW UPS

(Re)assessment time included

15 min. $49.56 + HST (Laser/Ultrasound only*)

30 min. $75.22 +HST

45 min. $92.92 +HST

60 min. $110.00 +HST

75 min. $119.47 +HST

90 min. $146.02 +HST

ULTRASOUND, LASER THERAPY, IFC

$49.56 + HST
*Ultrasound, Laser Therapy & IFC are included in any Massage Therapy treatments upon request, at no extra charge (available with Allie only).

PSYCHOTHERAPY (Qualifying)

1 hour Psychotherapy $140 (in-person or virtual)

1 hour Accelerated Resolution Therapy (Rapid Eye Treatment for Trauma) Psychotherapy $150

FREE 15 min. consultation to connect with Erin and ask questions.

PAYMENTS

We happily accept Cash, Cheque and Debit
Back to Health does not accept credit cards at this time.
Direct Billing is only available for VAC clients at this time.
Payments are due upon service rendered.

OUR POLICIES

Thank you for your cooperation.

CANCELLATION POLICY

Please allow a minimum of 24 hour notice when cancelling or rescheduling an appointment.

Appointments scheduled for Mondays, must be cancelled, by email, no later than 2pm the preceding FRIDAY because the clinic is not open on weekends to retrieve voicemails.

Without proper notice, you will be charged the full fee of your missed/late cancellation appointment.

Last minute requests to shorten your appointment time are okay, however the full fee for the original service booked will still apply.

Thank you for your understanding.

* The best way to connect with us is by email because there is no receptionist at the front desk : backtohealthteam@outlook.com

* You can also reschedule/cancel/book appointments in your 'Jane' account online ( www.backtohealthmassageandwellness.janeapp.com)

Thank you for your patience.

MISSED APPOINTMENT

"No shows" are subject to full fee for the service booked and cannot be billed to your insurance.

LATE ARRIVAL

If you are late, your session will still finish at its scheduled time to keep us on track. Full fee for the service booked still applies.

PAYMENTS

We happily accept Cash, Cheque and Debit (we do not accept credit cards at this time).

Payments are due upon service rendered. NSF cheques are subject to a $30 fee.

GIFT CERTIFICATES are non-refundable and have no cash value ( ie: any balance can be used towards your next service but cannot be refunded).

HOURS & COMMUNICATION

Hours of Operation:

By Appointment Only - Monday - Friday 8am-8pm

Saturdays by appointment only.

Closed Sundays & holidays.

Administration is closed on weekends and holidays. Phone calls and emails will be returned within 1-2 business days. Thank you for your patience and your understanding.

The easiest way to book or change your appointment is online here: "Book Now"

But if you need an acute appointment, feel free to email us! We have last minute openings come up, so try giving us a ring at 613-353-1109.

INSURANCE

Massage therapy, Chiropractic, Psychotherapy and Holistic Services are covered by most extended health care plans, but each plan is unique and may or may not cover all or part of your appointment. It is each client's own responsibility to confirm the exact details of their coverage.
Back to Health does not offer Direct Billing at this time.
We will happily email you a receipt with all of the information that insurance companies require to reimburse you.

VETERANS AFFAIRS CANADA (VAC)

Our RMT's and Chiropractor offer direct billing for Veterans. Please mention this to us in advance to arrange the necessary paper work. Thank you for your devoted services.